When sending money to your OakNorth savings account, you’ll need to enter the following:
Full first name, as registered on your OakNorth account – for example, if your name on your OakNorth account is ‘Michael’, you will need to enter ‘Michael’ and not ‘Mike’.
Account/ Payment reference (where applicable) – as detailed on your funding email. If there is no payment reference, please add your account number.
For joint accounts, you only need to use the full name of one of the account holders as registered on your OakNorth account.
For payments into a non-personal account, use the full business or organisation name as registered on your OakNorth account, and choose the account type as business.
By checking that you have the correct details for the person or business you’re paying, CoP helps to prevent payments from going to the wrong account, keeping your money and accounts safe. CoP will also improve payments between UK banks and reduce instances of fraud.
Yes, you can easily opt out of CoP. If your request to opt out is successful, we’ll mark your accounts, including any joint accounts you hold (but not any accounts held by joint parties in their sole name). You can also opt back in to CoP. To request either to opt out or opt back in, simply email us at [email protected]. You can also call us on 0330 380 1181. We’re available from 9am to 5pm Monday to Friday (We’re closed on all UK public and bank holidays).
Yes, we’ll keep your data secure. Banks and other payment providers use the Open Banking directory service and secure technology to safely exchange Confirmation of Payee requests with other participants.
Yes, if your account with us has not yet been approved, or if your account is closed, we won’t be able to successfully match your details. If your OakNorth account has been approved and/or is active, providing you’ve entered the account information correctly, you’ll see a successful match. Any concerns, please email us at [email protected] or call us on 0330 380 1181.
Close or partial match: This means that the account name is close to the payee’s name. You’ll be shown the name on the account you’re paying to help you decide whether it’s the right person. You should double-check the details to ensure they match the name registered on your OakNorth account and request another Confirmation of Payee check before sending any payment.
No match: This means the account name is incorrect. You should double-check the details to ensure they match the name registered on your OakNorth account and request another Confirmation of Payee check before sending any payment.
If you choose to continue without updating the details, you’re accepting the risk that if the payment goes to the wrong account, we may not be able to get the money back
Yes, you can transfer your savings between OakNorth accounts in the following instances:
There is no option to transfer savings to and from ISAs or joint accounts with other OakNorth accounts. If you have any questions, please get in touch with the team
Yes, you can transfer your savings between OakNorth Notice Accounts instantly where the term on the destination account is the same or higher. Where the term is lower, you will be required to serve your notice period.
Once logged in, you’ll need to follow these steps: